Inside Sales Administrator

Mô tả công việc

Job Summary The Inside Sales Administrator works in collaboration with the inside sales group by helping the inside sales team develop leads, create proposals and assist in customer discovery in assigned accounts and territories in the healthcare industry. This position will also help by completing sales calls and answering questions about the products as well as directing calls to the appropriate Inside Sales Consultant. As an entry level position, this role will be a great way to enter the field of Healthcare IT and has the potential of moving into an Inside Sales Consultant role.  Essential Responsibilities and Duties: Engages appropriate Sales Consultant (as defined by set criteria) to follow up on new business leads by forwarding specifics via a lead template and system generated lead (SFDC) to the Sales Manager or the Sales Consultant assigned to the territory.  Enters lead information into salesforce or any other system/method as deemed necessary by Sales Management in collaboration with Marketing.  Work in conjunction with Sales Consultants to prepare master service agreements and asset lists. Engages appropriate Sales Consultant to follow up on incoming sales calls from existing customers and creates a task for the Sales Consultant.  Engages appropriate Sales Consultant to assist in Hardware and Services quote creation.   Work in conjunction with management to properly route tasks or calls to appropriate business units.   Under the guidance of Sales Management, ISA will assist with monitoring various sales queues to ensure low abandon rates and optimal speed to answer rates.    ISA is expected to communicate to Sales Management any newly discovered gaps within current processes or systems. Work under management guidance on outbound call campaigns. Record and track sales activities in customer relationship management tool, salesforce. Manage inbound calls from Vitera main 800#.