Operations Support Specialist

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Sodexo has an exciting NEW Operations Support Specialist position now available with our Payroll Service Center.  This position is based out of our Buffalo, NY office.Reporting to the Senior Manager of Payroll, the Operations Support Specialist will provide administrative and functional support for the payroll service delivery.  This includes document control, payroll communications, and will serve as resource contact for business units, HR teams and partner service centers.  This role will work to support our high volume payroll operations mailbox, responding to inquiries, questions and concerns.  In addition this position will have high impact to the payroll delivery and overall functionality of the department.The ideal candidate will have the following preferred background/skillset:3-5 years of administrative experience with a strong emphasis on customer service/support (preferable experience in a larger organization and/or multiple areas)Strong working knowledge of Microsoft Suite including Word, Excel, Outlook, PowerPoint & SharepointHigh school diploma (required); Associates/Bachelors degree (preferred)Excellent verbal, written and interpersonal skills with a capacity to communicate at all levels in the organization Ability to work with autonomy within established area of responsibility, take ownership and make decisions on situation-appropriate actionsExperience in managing critical timelines and deliverables; ability to work in fast paced environment managing multiple prioritiesAbility to work overtime as neededSodexo is the 18th largest employer worldwide and prides itself with great work-life balance opportunities.  Sodexo is a stable company offering robust benefit packages for its employees.